FAQ
What payment types are accepted?
Securely Shop for Your Favorites Using Major Credit Cards on our Online Store.
Can I add a donation with my order?
Help Protect and Care for Rescued Elephants by Donating to Reteti Now! You can donate at any time on the official Reteti website through this link: reteti.org/donate
Shipping
Fast shipping
Shop with us and have your order shipped globally from the closest location to you. Orders with products stocked in the Kenya warehouse shipped with DHL Express.
Order tracking
Easy Order Monitoring with Real-Time Tracking Numbers.
Get in touch
Trouble-Free Online Shopping: Connect with our support team for any issues.
Returns
Refunds
Shop with Confidence: Quality Guaranteed
Items with manufacturers defects will be refunded. We do not accept returns and prefer for customers to donate their unwanted items.
Donate rather than return
The smart, sustainable way
Support your community with every return - donate to nearby charities!
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